If an emergency occurs in Wellington City, the Council activates a specially trained team of staff who will coordinate local response activities from the Council’s dedicated Emergency Operations Centre (EOC).
For larger emergencies affecting multiple council areas, Greater Wellington Regional Council will coordinate activities across the active EOCs.
Emergency updates
In an emergency, you'll be able to see our latest updates for the situation on this website and our social media channels.
Information will be also available on the Wellington Region Emergency Management Office (WREMO) channels, including where your nearest Community Emergency Hub is located:
Wellington City Emergency Operations Centre (EOC)
The Council's EOC is activated when an emergency response requires multi-agency or multi-incident coordination. It is operated and managed by Council staff, with representatives from emergency services and support agencies.
The building, located in Thorndon, was purpose-built in 1995 with its own water, electricity, communications and sewerage facilities. This means that communications and essential services can keep operating during a major emergency that affects the city's utilities.
In 2011, some internal improvements were made to the building to increase the building's day-to-day capacity and its ability to respond to a major emergency event.
Wellington Region Emergency Management Office (WREMO)
Formed in 2012, WREMO conducts a range of activities on behalf of nine councils in the Wellington region, to assist Councils in the preparedness of their communities.
WREMO are based in offices across the region, including within the Wellington City Council EOC building.
Wellington Region Emergency Management Office:
Phone: 04 830 4279
Email: info@wremo.nz
Website: wremo.nz
Information for individuals and businesses
Civil emergencies can be a huge disruption to family, home, work, and life. If you have been affected by an emergency, see: Emergency management information for individuals.
Getting back to business as usual and being prepared for future events is an important part of earthquake recovery and resilience. If a Civil Emergency has interrupted your business, see: Emergency management information for businesses.