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Accessibility

We commit to making this website as accessible as possible for everyone.

At the very least, this website aims to:

Your feedback is important

Please use the form below to let us know if you:

  • hit an accessibility barrier
  • want to suggest an accessibility improvement.

Website feedback form

We’re aware of some accessibility issues

Parts of this website are not fully accessible. For example:

  • PDFs, particularly older files which may lack navigation and are not compatible with screen readers
  • maps, which may not work with screen readers
  • some forms, which may be difficult to navigate or complete
  • older images, which may not have a good text alternative
  • older videos, which may not have a transcript
  • technical content, which may be difficult to understand.

What we’re doing to improve accessibility

We're taking action to make this website more accessible. For example:

  • We do our best to fix the accessibility issues identified via internal and external assessment, such as:
    • accessibility report from Department of Internal Affairs
    • automated accessibility tools
    • assistive technology tools
    • user feedback.
  • We include accessibility in the design, development and testing of new features.
  • We hired an accessibility analyst to audit the accessibility of this website.
  • The staff working on this website receive accessibility training.

About this statement

We created this statement in June 2023. It was last updated in February 2024.

This statement applies to content published on wellington.govt.nz and services.wellington.govt.nz. It does not apply to content on other subdomains.