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Information requests

You can request official information held by the Council or any personal information we hold about you.

Official information practice investigation

The Chief Ombudsman is conducting a self-initiated investigation into official information practices, which includes the Wellington City Council. As part of this review, the Ombudsman is conducting a public stakeholder survey to understand people’s experiences with us. The survey is open until Friday, November 29. Take the survey.

Types of information requests

If the information you are interested in is not available on this website or from our staff, then there are two types of information requests that we can help you with:

  • Official Information requests
  • Privacy Act requests.

These requests for information are governed by the Local Government Official Information and Meetings Act 1987 (LGOIMA) and the Privacy Act 2020.

Other areas for information

Property information – order property information, including LIMs and building consents.
Rates – find property rates and payment options.
Parking – pay for parking tickets and find information on parking facilities.
Wellington Water Limited – requests for anything water related.
Report a problem – let us know about something that's broken or report an issue, such as a missed rubbish collection or graffiti.